Terms
Last updated —
Placeholder. This page is structural only. It has not been drafted or reviewed by a lawyer and must be replaced before launch.
What this service is
TODO: define the OPD benefit precisely, and state clearly that it is not health insurance and does not cover hospitalisation.
Eligibility and enrolment
TODO: age limits, geography, family definitions, team size rules.
What's covered and what isn't
TODO: reconcile word for word with the coverage table shown on the homepage and the cashless OPD page. If these ever disagree, the homepage is making a promise the contract doesn't keep.
Settlement at partner providers
TODO: describe the cashless mechanism, annual limits, sub-limits, and what happens at a non-partner provider.
Second opinions
TODO: state explicitly that a second opinion is advisory, does not constitute a doctor–patient relationship, and does not replace treatment by a treating physician.
Billing, renewal and cancellation
TODO: notice periods, refunds, and lapse handling.
Grievances
TODO: escalation path and the grievance officer's details.